Why Social Media Matters to Your Company by Libby Whittaker

There’s a lot of talk about social media today. It’s quickly becoming obvious that it’s not going away. Social media isn’t a fad––but rather a way we communicate. In 2010, an estimated 96% of Generation Y uses social media. Facebook and Twitter have given marketers a powerful tool to target people in a way that was unimaginable even ten years ago. Companies today are trying to figure out the best way to get involved in the conversation, but often shy away.